click update. It's still not working for me. Then the replacement was still having firmware issues. If you have the lead the wrong way round you will still get sound but the mic will not work! If your device has guarantee,contact the Logitech and tell them your problem. Run the firmware update manually from the LGS folder. Follow the on-screen instructions, and click Close once the update is complete Upon plugging it back in it still appeared dead, ie no lights, but the update software kicked in and updated without a hitch. Got it working two times since i got it (one wekk). Running Win7 still, headset/mic was working perfectly till I did a recent firmware update. No response to a hard reset, turning on or off, or using the audio jack. I've also decided against purchasing additional Logitech products (planning to buy 5.1 surround sound, high end mechanical keyboard and high end gaming mouse - over $900 worth of goods). Remove the G933 Driver From pc Uninstall G Hub. Right-click on it and select, In case you don’t see the headsets in the recording tab, navigate to the. Go to Program files -> Logitech Gaming Software -> FWUpdate -> G933, run the .exe to update the firmware. Click start. Follow the on-screen instructions, and click Close once the update is complete. They probably send you a new G933. Welcome to the Logitech G subreddit! Now try launching the application and see if the mic is working properly. Update V27 was pushed out to fix and issue with the microphone not realizing it was in the down position so it would un-mute. Does no good as there are no driver updates, yet. Locate the sound icon present at your taskbar. I recently bought a G933 Headset and now have a looping firmware issue. So I got there in the end but Logitech needs to be looking at whatever it can it make this process more user friendly and reliable. Find helpful customer reviews and review ratings for Logitech G933 Artemis Spectrum – Wireless RGB 7.1 Dolby and DTS Headphone Surround Sound Gaming Headset – PC, PS4, Xbox One, Switch, and Mobile Compatible – Advanced Audio Drivers – Black at Amazon.com. Users started reporting that their Logitech G933 Mic stopped working after a potential Windows update. Every time I leave and come back to my PC, the allow firmware popup asks me permission to install the latest firmware. Save changes and exit. But don’t worry, you can fix the Logitech G430 mic not working issues. NOTE: Do not disconnect your G533 gaming headset or USB adapter until the firmware update is complete. This was set as the default behavior for all headsets and microphones. cd C:\Program Files\Logitech Gaming Software\FWUpdate\G933 then press Enter . Keep a toothpick nearby because you'll need to factory reset occasionally and sometimes flick the power button on and off. -headset not working -name of device has changed to lync audio device on my computer-Mute indicator light has dimmed-Microphone is receiving sound, but is not carrying it (not talking on discord for example)-have tried troubleshooting -have tried restarting, uninstalling etc. Try different cables, connection type etc. Try to update the drivers manually from device manager. This is the place to talk about Logitech G hardware and software, pro gaming competitions and our sponsored teams and players. P.S. $190 headset useless for the main reason I … I installed the firmware update and it was successful. click "Browse my computer for driver software" paste the full path of the Logitech drivers and click next. Specifications Spare Parts Gallery Contact Us Downloads - G933 Artemis Spectrum Wireless 7.1 Surround Gaming Headset There are no Downloads for this Product. select Logitech G933 Gaming Headset. Now take a small pin and locate the hardware reset button. Once in the command prompt, execute the following command so we can locate the G933 Firmware Update Utility. cd C:\Program Files\Logitech Gaming Software\FWUpdate\G933. Cheers. Install Unifying Software. The headset home screen in Logitech Gaming Software has a battery charge level indicator, When using battery, this will indicate charge level This indicates the unit is charging Critical Battery Warning G933 Artemis Spectrum gaming headset will play a tone at low charge. As Logitech g930 in the dialogue box, right-click on the right side of the users whoever updated their logitech g933 firmware update not working! 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