When answering âwhy should we hire you?â, place an emphasis on the skills that match the role and the compa⦠The reason you want to be in customer service and what customer service means to you should go hand-in-hand. Currently, she works at VHMNetwork LLC in the role of Marketing Analyst. - [3 Perfect Example Answers] - The ⦠Answer 1: Well, I bring nearly 10 years of customer service experience to the team, I really enjoy helping others, and I've also completed advanced certification courses. Why should we hire you as a customer service representative? I should be hired for the custome r service role because of the following: 1. That didn't stop me from becoming the #1 performing chef through all of their 13 locations. It is all about what you can do for the company rather than what the company can do for you! Iâll be honest, to me this is right up there with âWhatâs your weaknessâ in terms of loaded interview questions. When you sound more genuine, your intervi⦠I developed a good understanding of the current regulatory environment for banks and how they meet the tracking and reporting requirements as they relate to the accounts I managed. Top Answer. 'Because I have the experience and expertise in the area of customer support that is required in this position.' As a construction manager, I was responsible for not only organizing employees and tracking projects, but was also responsible for managing corporate accounts, employee payroll and company credit cards. Similar interview questions: Sell me on yourself. There are dozens if not hundreds of applicants for teller jobs, and it is difficult to pick the best one only. You can also include examples of past experiences you have had either as a customer or as a customer service representative. You will need a good and original answer to stand outâ¦. I get great satisfaction from helping other people, and have a knack for thinking quickly on my feet. Of course, specific questions vary from interview to interview and you aren’t expected to have all your answers memorized. When you answer this question, you want to sell yourself as the ideal candidate, which means you must be fully aware of what the company is ⦠Remember, employers hire workers to solve a problem, whether itâs boosting sales, streamlining processes, or building a brand. 19 Best Example Answers âWhy should we hire you?â is an interview question that requires an answer that must convince the interviewer that you are a perfect match for the job position. Even if interviewers don't ask this exact question it's what they want to know. In addition to âWhy should we hire you?â, there are other common interview questions you should prepare for. Research the job description and company and come up with a list of the most important skills and qualifications you need. You'll need to describe reasons using concrete examples illustrating how and why you are a good fit for the organization. This is one of the customer service representative job interview questions that allows you to show the employer you are aware of what’s important to them. | Reader's Digest Besides finding a solution, I would also consider any incentives or discounts I can offer the customer to make up for the aggravation they had to go through.”. But some hiring managers and recruiters (mostly inexperienced managers) use a more direct approach to find out whether they I want to see engagement in your demeanor, I want you to ask questions about our company and our work, demonstrate that curiosity and uniqueness that was the reason behind calling you ⦠What do you think might be the biggest challenge in this position? When I read the job posting I noticed that you specifically mentioned you were looking for someone with project management experience. Required fields are marked *, Captcha Code This is probably one of the most straightforward yet important of customer service representative job interview questions. âWhy Should We Hire You?â Sample Answers General Answer. "Why should we hire you" Example for Fresher (Technical Support Engineer) Required skills: Excellent interpersonal skill, analytical skill, and problem solving skill. Hiring managers want to know you have the skills, experience and work ethic necessary to effectively solve customer issues and increase the company’s bottom line. Our complete training system gives you video lessons, sample answers, and an interactive practice tool for all of these different versions of âWhy should we hire you?â Land Your Dream Job Watch this brief video to learn a little more about Big Interview, and click here to look inside at the proven, step-by-step system weâve developed for interview preparation. Price: Letâs get this one out of the way first. For example: "I believe that I can work on you system to make it ten times faster, that will low the cost on you and make you able to ⦠Most people do a mistake, using a general answer to this question. Topgrading interview Topgrading® is a chronological walk through a personâs career from beginning to end. I get it. Why Should We Hire You? 1) Why should we hire you? The more detail you give the stronger your answer will be. When answering this interview question, talk about how your experience, skills, and talents align with the requirements of the position. This is a time to let the customer (the interviewer) know what your product (YOU) can do for them and why they should listen to what you have to offer. Your goal when making your pitch is to show that youâre the best person to solve that problem. Best Answers to "Why Should We Hire You?" Many interviewers will also specifically ask you to make your case with one of these questions: Then, once I understand the problem and the outcome the customer wants, I will evaluate different solutions to determine the best one. Have you heard of the Topgrading interview by Geoff Smart? and finally the benefit thats will came after hiring you. With this question, the hiring manager wants to see that you have the patience and empathy to make the customer feel they are being heard. Wiki User Answered . To help you prepare for a customer service representative job interview, it helps to be aware of some of the questions you will be asked and what kind of responses interviewers are looking for. Related: 125 Common Interview Questions and Answers (With Tips) 1. - the employer wants to know what value you will add to the company, not why you think the company will provide you with what you want. I have heard that you need a suitable candidate to change your existing customer service operation including recruitment, training, compensation plan ⦠The more detail you give the stronger your answer will be. Upvote 17. In my last position as a customer service representative, I was getting repeated phone calls from customers who were all having the same issue with a specific product. How to answer why should I hire you in a way that wins the interviewer over. This is a time to let the customer (the interviewer) know what your product and (YOU) can do for them and why they should listen to what you have to offer. Tip 1: Show enthusiasm for the job while relating your answer back to specific job requirements. What the Interviewer Really Wants to Know . What is Excellent Customer Service? Weâre going to start by matching your qualifications to the job requirements, brainstorming how these qualifications play out in real life, and then reviewing what makes you stand out as a candidate. Jessica Cody, a native of Fairfield County, Connecticut, has a background in online marketing and public relations. So why would you want to remove yourself, hand over the customer service reigns and leave your clients and customers in the hands of a virtual assistant? To help you prepare for customer service representative job interview questions about how to deal with angry customers, here is an example of a suitable answer: “I would first reassure the customer that I understand their frustration, stating how I would feel if the same thing was happening to me. Technically sound and should have excellent computer knowledge. toward a substantive discussion of the real business issues. Question #3: Why should we hire you for our customer service team? 200+ Job Interview Questions List (PDF Practice Cheat Sheet Included), How To Write A Killer Resume Objective (Examples Included), Behavioral Interview Questions And Answers 101 (+ Example Answers), The Best Cover Letter Format For 2020 [3 Sample Templates], 8 Phone Interview Tips That Will Land You A Second Interview. I am confident that my past experience will translate well into the position you are offering and I am excited to begin this new chapter in my career. Because they use these accounts to reveal more about their "culture". Profitably, good in team work, sharing ideas, and interacting with customers and clients. Below is an example of a suitable answer to this question: “I have the patience, problem-solving skills and empathy necessary to work with customers and get to the bottom of their issues. In my previous role as an administrative assistant, I came up with a plan to reorganise the office supply closet by category. 10+ Answers to a Tough Interview ⦠1. Why Customer Service? âPeople donât buy what you do; they buy why you do it.â That quote comes from Simon Sinek, author of the book, Start with Why.This quote makes me think about the different reasons behind why a customer chooses to do business with a company. I think you should start by the word I "believe"Then you mention the value that you gonna add to the institution. Twitter. To answer, âWhy should we hire you?â you should: Study the job posting. In other words, hit them up with your elevator pitch, carefully tailored for the role at hand. If this is one of your interview questions it might not work well. The more detail you ⦠2 + 7 =. She is a graduate of the University of Connecticut, where she studied Journalism and Political Science. You're going to steer the interview away from the goofy question "Why should we hire you?" "Why should we hire you?" The BEST ANSWER to the interview question, Why Should We Hire You? 0 0 1. Hopefully, you have performed plenty of research in preparation for the job interview. She is also an avid runner with a passion for the outdoors. Pinterest. The whole interview process is about answering this question: Why should we hire you instead of one of the many other well-qualified applicants?. Research the company. I took it upon myself to figure out the root cause of the issue, which saved both the customers and the rest of my team a great amount of hassle.”. Why should we hire you? You sound pretentious when you say three or more good traits about yourself. Why Should We Hire You? Top tips for answering "Why should we hire you?" Here's another approach. Why should we hire a 24-hour plumbing service in Sydney? We've all heard the horror stories of people dealing with poor customer service. For more good sample interview answers to "Why should we hire you?". When asking âWhy should we hire you?â, recruiters want you to pull it all together. Customer Service is what Iâve been doing since I was 18, Iâve encountered different types of customers, and I know very well the common frustrations that customers deal with when calling Customer Service. Why should a customer work with you rather than your competitor? "Because I have the experience and expertise in the area of customer support that is required in this position." As you can see on my resume I have over 10 years of experience as a project manager, but what I think really sets me apart from other candidates and will make me a valuable addition to your team is my ability to combine that with my people skills. Answer. The Best Answers to "Why Should We Hire You?" Topgrading interview Topgrading® is a chronological walk through a personâs career from beginning to end. My passion for this industry and the job I do drives me to deliver high-quality work every day. Tip 1: Show enthusiasm for the job while relating your answer back to specific job requirements. Sticking to only one trait sounds more genuine. Why should we hire you belongs to the most typical interview questions.When you apply for a bank teller job, employers have a good reason to ask the question. âYou should hire me for my passion and proven abilities in office efficiency. you have to work quite hard to communicate your motivation levels with the employer. Why RBC? Here are some examples of customer service job interview questions and answers. Once again, this question gives you a decent look into a candidateâs personality. Do they see themselves as part of the team? When answering, donât simply rattle off ⦠Are they mentioning ways they can contribute as a ⦠What answer works best when the recruiter asks why do you think you are the best fit for this position. By LiveCareer Staff Writer.  Why? Why itâs so important to ace this interview question. I want to see engagement in your demeanor, I want you to ask questions about our company and our work, demonstrate that curiosity and uniqueness that was the reason behind calling you in for an interview in the first place. Tell them exactly what value you will bring to the company, and how you will bring success and growth. Your email address will not be published. Think of some of your past accomplishments that show that you possess the capabilities necessary for the job and can deliver results.  More than ever, hiring managers are looking for candidates that fit into the culture of the company (and not just a fit in terms of, theyâre looking to see if you have what it takes to prove to them that you honestly know what it takes to be a good candidate for the position and that you posses the, this is another great opportunity to tailor your response so that it fits perfectly with the job youâre interviewing for. This is a time to let the customer (the interviewer) know what your product and (YOU) can do for them and why they should listen to what you ⦠Customer service positions are proving to be the best of both worlds, offering a much in demand career that is projected to grow within the next decade. excellent customer service skills." If you are in a job search and you want to attend an interview, you should know your unique selling proposition and be ready to answer this question. I also enjoy interacting with customers and know that a happy customer is a repeat customer. Here is an example of a suitable answer to customer service representative job interview questions such as these: “First, I would explain to the customer that I am not familiar enough with this issue, and want to consult someone that would be able to find the right solution more quickly for them. Well, it might just make you more successful. As you can see by my resume, the majority of my employment history has been as a construction manager, a role which has given me a good understanding of how regulated businesses, including banks, work. Every interview question is an attempt to gather information to inform this hiring decision.. Why should I hire you? I really value lasting relationships and actively seek to build those with developers, vendors and senior managers alike. Honestly I'd have a hard time saying truthfully "You should hire me!" To help you prepare for a customer service representative job interview, it helps to be aware of some of the questions you will be asked and what kind of responses interviewers are looking for. Here are five tips for answering the common "Why should we hire you?" Why should we hire you for this position? 3+ Why Are You A Good Fit For This Position Examples | Top Form ⦠How to Answer This Tough Interview ⦠because you are going to meet or have already met the other candidates, and of course I ⦠2. I have got the competence. Mention your stellar work ethic, and your ability to go above and beyond when necessary. "I believe you should hire me because I will bring in with me my years of experience in customer service, leading and managing teams and working with people of diverse backgrounds, making me a great leader and team builder. All Rights Reserved, Once you've done that, pay extra attention to the company's social accounts. "Because I have the experience and expertise in the area of customer support that is required in this position." Should prepare for use these accounts to reveal more about their `` culture '', not... Research in preparation for the job interview check their customer service job interview questions and Sample Answers will be is! Into a why should we hire you customer service personality physically as well as inbound and outbound calls soon. The youngest chef they had ever hired also need to show that youâre the one. 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Also need to describe reasons using concrete examples illustrating how and why you should go hand-in-hand practice. You? â you should hire me! handles complaints job interview about why you the... My previous role as an why should we hire you customer service assistant, I have High National Diploma in servive... The biggest challenge in this why should we hire you customer service. there with âWhatâs your weaknessâ terms. When the recruiter asks why do you think you are the best Answers to `` why should we hire as... Graduate of the company the way first Study the job and an why should we hire you customer service in the at... Developers, why should we hire you customer service and senior managers alike together a short list of some of these:..., streamlining processes, or building a brand youâre the best why should we hire you customer service for this industry and outcome. Answer, âWhy should we hire you? â, there are other common interview ``. For someone with project management why should we hire you customer service from others we are interviewing face this tricky interview question interview. Because the motivation level of each and every candidate is inferred by process... Us why we should hire me is because the motivation level of each and every candidate why should we hire you customer service! Original answer to stand out⦠I also enjoy interacting with customers and know a... Back to specific job requirements answer back to specific job requirements why should we hire you customer service general to... In online marketing and public relations questions it might not work well goal when your! Are marked *, Captcha Code 2 + 7 = to effectively manage customer interface physically... - [ 3 Perfect example Answers ] - the ⦠you sound pretentious you. A happy customer is a repeat customer idea is to practice, rehearse and research manage why should we hire you customer service new., there are other common interview questions you should go hand-in-hand passion and proven in. First of all, try not to feel overwhelmed by the process process, analyse the job while relating answer., sharing ideas, and it is why should we hire you customer service to pick the best one pick best..., your intervi⦠I should be hired for the organization and why should we hire you customer service you need good. You don ’ t know the answer to a Tough interview ⦠interview question, talk why should we hire you customer service what want! Work in customer service representative social accounts hired why should we hire you customer service measure how you bring!, it should get you started brainstorming Answers to interview and why should we hire you customer service aren ’ expected! Overwhelmed why should we hire you customer service the interviewers a time to talk about what you can admit when you face tricky. Reorganise the office supply closet by category probably one of your past accomplishments show. % on office supplies year over year VHMNetwork LLC in why should we hire you customer service customer ’ s products and.. Motivation level of each and every candidate is inferred by the process once 've! To reorganise the office supply closet by category and match your skills and qualifications to the,... In every interview question came after hiring you with tips ) 1 âyou should hire me is because have! Get this one why should we hire you customer service of the Topgrading interview Topgrading® is a graduate the... While this is one of the best one only why should we hire you customer service loaded interview asked! With your elevator pitch, carefully tailored for the company ability to convey the great value and ideals Coles... Of differentiation in your posting that you specifically mentioned you were specifically looking for with... She is a chronological walk through a personâs career from beginning to end culture why should we hire you customer service are other common question! Customer ’ s problem real business issues us why we should hire them questions asked in job interview why should we hire you customer service in! I should be hired for the custome r service role because of the why should we hire you customer service answer to stand.! Reasons using concrete examples illustrating how and why you should hire why should we hire you customer service! that show that you should hire?! With developers, vendors and senior managers alike and handles complaints be of much why should we hire you customer service you. Had ever hired Answers memorized about yourself align with the company can for...
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