No. Find out more about how insurers are handling the virus and how to pay for care. Most travel insurance is designed to protect you in case you need to cancel a trip, lose belonging s, or require medical attention. Please note that if you decide to travel against the FCDO’s advice, you will not be covered for. They will be able to give you guidance based upon your individual circumstances. Please be aware this post has 1 subsequent relevant update. You can see the latest advice here: https://www.gov.uk/guidance/travel-advice-novel-coronavirus. Please also email this address if you are unable to log into your policy or download a form. If you decide to travel against the FCDO’s advice, you will not be covered for, Our statement about gender pay gap equality, https://www.gov.uk/guidance/travel-advice-novel-coronavirus. For more information about travel insurance and Pandemic Coverage, check this article published by Choice:Â. If you are put into lockdown while abroad, contact our Medical Assistance team on +44 (0)207 748 0060. If you decide to travel against the FCDO’s advice, you will not be covered for any subsequent claim. Please can we ask that you do not try to contact us unless you are due to travel within the next 7 days â we need to be able to speak to people who are just about to travel as the priority. You have cover for Coronavirus under the terms and conditions of your policy, unless at the time of booking your trip there was something to suggest that it was unlikely to go ahead. InsureandGo are travel insurance specialists â weâve been looking after peopleâs holidays for over 20 years. You can check the current status here: advising against travel to your intended destination, we will consider a claim for cancellation if you want to cancel your trip. For trips booked after your renewal date: Although you were told when your policy renewed that Coronavirus claims would not be covered, we will now consider claims for: In all cases, it’s important to keep up to date with the Foreign, Commonwealth & Development Office (FCDO) travel advice: You should check this advice, and the list of exempt countries, regularly, as it is likely to change. If they confirm they are unable to offer any refund or only a partial refund, please make a claim either by logging into your policy (if you are an InsureandGo customer who bought directly from us, not a comparison site) or by downloading a claim form via the following link: http://www.travelclaimsservices.com/Claims. If you have a trip planned to locations affected by this outbreak, please contact your travel, accommodation and tour providers to amend your travel plans. With the spate of cancellations due to the coronavirus, travel agents may offer rebooking or a credit voucher with the agent. You can check the current status here: advising against travel to your intended destination, we will consider a claim for cancellation if you want to cancel your trip. You have cover for Coronavirus under the terms and conditions of your policy, unless at the time of booking your trip there is something to suggest that it is unlikely to go ahead. 10/22/2020. Our Gold and Black travel insurance has been rated 5 Star by the independent experts at Defaqto, meaning that these policies have a ⦠You have cover for Coronavirus under the terms and conditions of your policy, unless at the time of booking your trip there was something to suggest that it was unlikely to go ahead. You can see the latest advice here: . You can check the current FCDO advice here: https://www.gov.uk/guidance/travel-advice-novel-coronavirus. The unbiased travel insurance comparison site also released a groundbreaking "COVID-19 recommendation tool" to guide travelers towards plans that may be best suited to cover COVID-19 … Factors we will take into account include the FCDO advice, UK government restrictions, and restrictions at your destination at the time of booking. There may be instances where cover is not available. This will affect the level of Coronavirus cover on any trips booked prior to the renewal of your policy. Does travel insurance cover pandemics? On January 21, 2020, the Coronavirus disease 2019 (COVID-19) became a named event, which affects the travel insurance coverage available for new policies purchased. Insurancewith - ⦠The phone number is open 24 hours a day. They will be able to give you guidance based upon your individual circumstances. Contact us Service update. If you decide to travel against the FCDO’s advice, you will not be covered for any subsequent claim. Please also email this address if you are unable to log into your policy or download a form. They will be able to give you guidance based upon your individual circumstances. This means that you would only be covered for: It is vitally important that you take care to declare all relevant medical conditions to us at the point of sale, to ensure that you have a policy which meets your particular demands and needs. Ordinarily, claims for cancellation due to prevailing FCDO advice would not be considered until your planned date of departure. Cancelling or cutting short your trip if you, a member of your family or travelling party, are medically diagnosed with Coronavirus or personally instructed to isolate by an NHS service or medical professional. Travel Insurance. you have had ’continuous cover’). If you need to make a claim related to COVID-19, use this help document to assist you in submitting a claim. Please be aware our policies only cover connecting flights where the stopover was originally scheduled on your itinerary for more than 6 hours.Â. 2020 Insure & Go Insurance Services Limited. You can check the current status here: https://www.gov.uk/guidance/travel-advice-novel-coronavirus. Once completed, the form should be sent by email (along with electronic copies of any supporting documentation) to enquiries@travelclaimsservices.com. Does Travel Insurance Cover the Coronavirus Pandemic? If you booked a now-cancelled package holiday, your travel provider must give you a full refund under the Package Travel Regulations 2018. On 30th March, the Foreign, Commonwealth & Development Office (FCDO) advised British nationals against ‘all but essential international travel’ indefinitely. Can travel agents keep your money as a credit voucher? Is coronavirus covered by my travel insurance? Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product. As long as the FCDO were not advising against travel to your destination when you set off, you will be covered for medical expenses if you need treatment for Coronavirus while abroad, including up to £2,000 to cover additional accommodation costs if this treatment means you need to extend your trip. If they confirm they are unable to offer any refund or only a partial refund, please make a claim either by logging into your policy (if you are an InsureandGo customer who bought directly from us, not a comparison site) or by downloading a claim form via the following link: http://www.travelclaimsservices.com/Claims. Once completed, the form should be sent by email (along with electronic copies of any supporting documentation) to enquiries@travelclaimsservices.com. For example: Shanghai Disneyland, the Forbidden City or the National Museum of China temporarily closing to contain the outbreak.Â, You may be covered for claims directly related to travel delays as a result of quarantines at major airports directly related to the Coronavirus (2019-nCoV), outside the Hubei Province. If you develop COVID-19, and test positive for the virus, you can be covered for medical expenses, including repatriation, as well as cancellation cover up to your policy limits. You should approach your cruise provider in the first instance, as they may be able to arrange a refund or rebooking. Coronavirus and health insurance Many health insurance companies have changed policies in light of the coronavirus. Once completed, the form should be sent by email (along with electronic copies of any supporting documentation) to enquiries@travelclaimsservices.com. We will consider claims for: Please be aware that we are experiencing higher than usual call volumes, but are making every effort to answer calls as quickly as possible. Their website can be accessed here: https://www.gov.uk/guidance/travel-advice-novel-coronavirus. The FCDO currently advise against all but essential travel for British nationals, but there is a growing list of countries that are exempt from this advice. You should approach the event organiser in the first instance, as they may be able to arrange a refund. Travel insurance protects your financial investment in a trip. The FCDO currently advise against all but essential travel for British nationals, but there is a growing list of countries that are exempt from this advice. You should contact your service providers in the first instance as they may be able to arrange a refund or rebooking. Lodge your travel insurance claim. Please note that if you decide to travel against the FCDO’s advice, you will not be covered for any subsequent claim. A travel insurance policy will only cover you for non-refundable expenses. The FCDO website is available here: https://www.gov.uk/guidance/travel-advice-novel-coronavirus. CORONAVIRUS is panicking many British holidaymakers as travel warnings are issued and flights are cancelled. As of 31st January 2020 (4:00pm AEDT), we consider this to be a known event globally.Â, We advise all travellers to reconsider your need to travel to China, as advised by the Department of Foreign Affairs and Tradeâs (DFAT) Smartraveller website. Please note that references to Coronavirus includes COVID-19, SARS-COV-2 (Severe Acute Respiratory Syndrome Coronavirus), and any variation or mutation of these conditions. Our Budget level multi-trip travel insurance covers valuables up to £100; Silver policies cover £200, Gold £400, and a Black annual policy will insure £600 of your valuables. Alpha Travel Insurance - Existing and new customers will be covered for any medical costs incurred as a result of catching Covid-19 while on holiday. Please also email this address if you are unable to log into your policy or download a form. Currently, the Foreign, Commonwealth & Development Office (FCDO) advise against all cruise travel. We know that it’s difficult to contact us at the moment, and we’re sorry about that. We would consider a claim in these circumstances unless at the time of booking there was something to suggest that a claim might be necessary. You should contact your service providers in the first instance as they may be able to assist with your travel plans. If you end up stuck overseas and unable to return to the UK, your existing policy will automatically extend in line with the terms and conditions for up to 30 days to cover you until you’re reasonably able to return home. One of the largest providers, Allianz Travel Insurance is, until further notice, allowing claims for some coronavirus-related medical care and trip cancellation issues. Once completed, the form should be sent by email (along with electronic copies of any supporting documentation) to enquiries@travelclaimsservices.com. Coupons or vouchers for future travel would constitute a monetary refund. If you bought your policy after 4:00pm AEDT on 31st January 2020, you will not be covered for claims related to the Coronavirus (2019-nCoV). More than 6 hours. only insure and go coronavirus connecting flights where the stopover was originally scheduled on your itinerary for more about... Available on our policies and how this might affect you as a credit with. With awareness of the virus, cover would be provided for Medical expenses break cover. Completed payment as current events evolve coronavirus, to be aware of the virus, would! 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